Case Manager

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The MetroWest Medical Center is the largest healthcare system between Worcester and Boston and is committed to meeting the health care needs of the MetroWest region by providing advanced care with a community touch. The 319-bed regional health care system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center.

We are seeking an experienced Case Manager to work 32 hours per week. The schedule can be flexible (can be 4 eight-hour shifts or 5 days with mother's hours).

Under general supervision of the Director of Case Management, the Case Manager is responsible for the management of patients throughout the health care continuum. Facilitates the achievement of quality clinical and cost outcomes. Provides services to patients of all ages.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Activates a process for each patient and uses a case management plan in managing care consistent with predetermined financial and quality outcomes, in collaboration with physicians and other healthcare members and payors.

2. Establishes collaborative practices with nursing, physicians, and health care professionals regarding plan of care, variances in plan implementation, and outcomes or expected outcomes.

3. Assesses, gathers information on physical, psychosocial, spiritual functioning, coping abilities, available resources, and support systems. Identifies potential or actual health problems, establishes nursing diagnosis, formulates plan and nursing intervention during inpatient stay, and plans for discharge. Facilitates transition of care to appropriate level of care and facility.

4. Manages and/or delegates care for case load during the patient health care continuum or episode of care. Facilitates communication with all departments. Collaborates for timely outcomes; prevents duplication and fragmentation of services. Assesses educational needs of staff and provides appropriate education.

5. Is responsible for internal and external patient care standards. Identifies and documents incidents that may affect quality of care. Tracks and reports on variances to department. Maintains documentation of case management activities, plans, and outcomes.

KNOWLEDGE, EXPERIENCE , AND OTHER REQUIREMENTS:

1. The level of knowledge equivalent to that ordinarily acquired through completion of a BSN. Current licensure to practice nursing in the Commonwealth of Massachusetts.

2. Minimum of 3 to 5 years experience in acute care, community nursing, and utilization review or related area.

WORKING CONDITIONS:

Patient care environment.Prolonged standing and walking. The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists ofall duties, responsibilities, knowledge, skills, and abilities and working conditions associated with the job.

MetroWest Medical Center offers a very competitive salary and benefits package which includes:

* Health and life insurance after 30 days
* 401(k) Plan with excellent company match
* Disability insurance
* Generous paid time off program
* Tuition reimbursement
* Free parking

Please visit our website for additional information at www.mwmc.com. We are an Equal Opportunity Employer and value diversity in our workplace.