Account Director

BOSTON, Mass. (FOX 25 / MyFoxBoston.com) - CLICK HERE TO APPLY FOR THIS JOB

As part of the Sales team, you would strive to meet the hotel's revenue goals in rooms and food and beverage. The Account Director's responsibilities include maintaining relationships with key accounts, sourcing new business opportunities and assisting the Director of Sales in overseeing the day-to-day operation of the Sales team. The ideal candidate would be highly motivated, organized, enjoy leading and developing associates and interacting with guests.

The Account Director will be required to solicit group business (100 overnight rooms + on peak) through telephone solicitation, outside sales calls, site inspections and written communication. Ensure maximization of revenue in order to achieve and/or exceed revenue goals. Participate in daily business review meeting, training and other sales related meetings as required. Work with other departments within the hotel and key contacts at Starwoods Global Sales Office locations to provide quality service to customers. Attend trade shows, community events and industry meetings. Develop and maintain knowledge of market trends, competition and customers. Primary selling market is Association Business from New York to Florida with a
primary focus on the D.C. area.

ESSENTIAL FUNCTIONS

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

Prepare correspondence to customers, internal booking reports and file maintenance.

Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

Work with other departments within the hotel to provide quality service to customers.

Attend trade shows, community events and industry meetings.

Develop/maintain knowledge of market trends, competition and customers.

Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

· Professionally represent the hotel in community and industry organizations and events.

· Provide feedback and support to all departments.

· Participate as a team player with all departments.

· Assist with projects and reports.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Job Requirements: SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

· Must be able to speak, read, write and understand English.

· Must be able to read and write to facilitate the communication process.

· Requires good communication skills, both verbal and written.

· Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.

· Extensive knowledge of sales skills.

· Must possess basic computational ability.

· Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.

· Ability to assess/evaluate employees performance fairly.

· Ability to supervise, train and counsel subordinates.

· Knowledge of hotel and competitive market.

· Ability to establish and execute appropriate action plans.

· Desire to participate as part of a team.

Physical Demands

· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

· Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task.

· Must be able to exert well-paced ability to reach other departments